Can I bring my Pram?
Our little play den is quite small, so we cannot guarantee a space for every customer. Please mention when booking if you definitely need a space for one.
What age range is your play den suitable for?
Our play den activities are aimed at little walkers up to age 7. Though all the family is welcome, the activities have been designed to be most beneficial for Early Years and Key Stage 1.
Why do you charge for additional adults?
We cap the total number of visitors to our little play den each session to ensure quality of play. Every child ticket permits entry for one adult. Any additional adults are charged £3 as they block out a playing child’s space. The £3 is used to cover basic operational costs only.
If I book into a session can I arrive and leave whenever I want?
Yes. Each session is 75-minutes long, but you can come and go as you please. Please note that when the pre-defined play session is over, the entire play den is closed so that it can be reinstated and cleaned for the next session. You will have to leave at the end of the session even if you’ve not had a full 75-minutes of play.
Can I cancel a pre-booked session?
Pre-booked sessions cannot be cancelled, but they can be moved to another available session of your choice, as long as 24-hours notice is given.
Do you have wheelchair access?
We do have wheelchair access and disabled toilets. For more specific enquires please call us on 0161 888 2225